Shipping policy
Thank you for shopping with us! We are committed to providing you with a seamless shopping experience. Below are the details regarding our shipping policies:
1. Processing Time
- Orders are typically processed within 1-3 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery Times
We offer several shipping options based on your location and delivery preferences:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Note: Delivery times may vary depending on your location and any unforeseen circumstances like weather delays or high-demand periods.
3. Shipping Rates
- Shipping rates are calculated at checkout based on your delivery address and the selected shipping address
4. Order Tracking
Once your order has shipped, we will send you a confirmation email with a tracking number and a link to track your package.
5. Shipping Restrictions
- We currently only ship to [list of countries/regions].
- We do not ship to P.O. Boxes or military addresses (APO, FPO).
6. Incorrect Address
- Please double-check your shipping address before completing your order. We are not responsible for delayed or returned packages due to incorrect or incomplete addresses provided at checkout.
7. Lost or Stolen Packages
- If your package is lost or stolen, please contact us at 3100brand@gmail.com immediately. We will help you investigate the issue and work with the carrier to resolve it. But 3100 Brand will not be responsible for ant lost or damage packages.
8. International Shipping
- For international orders, customs duties, taxes, and fees may apply, and they are the responsibility of the customer.
- Delivery times for international orders may vary, typically between 7-14 business days.
9. Shipping Delays
While we strive to ensure timely delivery, shipping times can occasionally be affected by factors beyond our control, such as weather, carrier delays, or high demand during holiday seasons.
If you have any questions or concerns about your order, please feel free to contact our customer service team at 3100brand@gmail.com . We’re here to help!
Thank you for choosing 3100 Brand !